Management Solutions for Service Contractors
Service contractors promise to perform specific tasks to a certain quality level at designated frequencies. VEKTR® helps you measure actual service levels against customer expectations and facilitate comminucation to resolve issues.
As a Service Contractor, you will use VEKTR® to:
- Monitor your performance using paperless quality inspections and audits.
- Improve communication within your organization and with your customers using real-time work order notifications when items fail to meet minimum expectations, ensuring rapid response.
- Schedule periodic tasks that generate timely reminder e-mail notifications to appropriate employees and customers.
- Create online real-time reports with the information that is most important to you and your customer, communicating business intelligence almost immediately to those who need it.
- Spot trends before they become crises.
VEKTR®can be easily customized by an administrator, allowing you to manage and control your business and accounts to precise customer specifications. You have control of the set-up and configuration processes. You can customize inspection and work order forms, maintain internal and external organizational structures, create customized reports, and control data access for employees, sub-contractors or customers, all via your web browser.
VEKTR® helps you win bids, retain your best customers, and save money by reducing rework.
That is why so many of the world's leading Service Contractors use VEKTR®.
